All inquiries
Rebecca Nolan
First callDaughter, calling about her mother, Joan Nolan · care in Highlands, NC · Highlands Office
After-hours lineReceived 9:40 PM, after hours
What the family told us
Her mother had a fall scare last week. She is looking for help in the mornings and a check-in at night, and wants to know how quickly care could start.
From first call to signed agreement
- 1.First call
- 2.Assessment scheduled
- 3.Care plan proposed
- 4.Agreement signed
The story so far
- First callYesterday · 9:40 PM
Message taken by the after-hours line at 9:40 PM and logged for a morning call. Nothing waits until office hours.